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Impersonating Your Team

Learn how to impersonate users in Equip to view the platform from their perspective and resolve issues faster.

MaryGrace Milligan avatar
Written by MaryGrace Milligan
Updated yesterday

Need to troubleshoot or preview Equip from someone else’s point of view? Account owners can impersonate team members to see exactly what they see—no guesswork required.

👥 Go to the Team Page

  • Click your profile icon in the top-right

  • Select Team from the dropdown menu

🧑‍💻 Impersonate a User

  • Click the three dots (⋯) next to the team member’s name

  • Select Impersonate User from the menu

  • Equip will reload and display exactly what that user sees

When you’re finished, click Stop Impersonating at the top of the screen to return to your own account.


Equip Tip: Use impersonation to troubleshoot issues, provide walkthroughs, or confirm that permissions are set up correctly—without needing to ask for a screenshot.

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