You can edit a user’s profile at any time to update their information, role, availability, notification settings, and more. This is especially helpful when staff members change roles, take on new responsibilities, or need personalized access. You can easily edit user profiles right from the Team page to keep your organization up to date.
👥 Go to the Team Page
Click your profile icon in the top-right
Select Team from the dropdown menu
🛠️ Edit a Team Member’s Profile
Click the three dots (⋯) next to the user’s name
Select Edit Profile from the menu
📋 Explore Profile Tabs
Once you’re in the Edit Profile view, you’ll see tabs on the left side. Each tab lets you manage different parts of the user’s account:
General – Name, email, title, pronouns, and other demographic and contact information
Access – Role (Admin, Supporter, Mentor), status (active/inactive), and mobile access
Authentication – Login credentials or sign-in method (e.g., Google or Microsoft)
Availability – Office hours and optional away message
Events – Calendar sync settings (Google or Microsoft)
Groups – Enable group chat
Mobile – Phone number and device history
Notifications – Event reminders, routine alerts, mood notifications, and subscriptions
✅ Save Your Changes
Don’t forget to click Save in the top-right corner when you’re done editing!
Equip Tip: If a team member’s responsibilities change, updating their role ensures they only see the tools they need—nothing more, nothing less.