The Group Chat Report exports group conversation messages into an Excel file so teams can review chat activity, message timing, authorship, and message content in one place. It is designed to help you analyze group communication history across the groups, users, dates, and search criteria you select.
⚙️ How it works
Go to Reporting.
Open Group Reports.
In Report, select Group Chat.
Choose a Date Range.
Optionally enter a Search phrase and filter by Groups and Users.
Optionally adjust the report Columns.
Enter a Report Name, then click Generate Report.
Equip generates the report as an Excel file and sends an email when it is ready.
✅ Benefits
Review group message history quickly without opening each group conversation one by one.
Find relevant messages faster with date, group, user, and keyword filtering.
Track message timing and authorship clearly with each message exported as its own row.
Share and analyze chat activity offline using a simple Excel export.
⚙️ Customization and options
Date Range filters messages by the date and time they were sent.
Search limits the report to messages that match the phrase you enter.
Groups limits the report to selected groups.
Users limits the report to messages sent by selected users.
Columns lets you choose which available report columns to include in the export.
Report Name lets you save the export with a custom file name.
📊 Columns included in this report
The Group Chat Report exports one Excel worksheet named Chat Transcript.
Default columns in the export:
Group - The name of the group the message belongs to.
Chat Enabled - Whether group chat is enabled for that group.
Sent - The date and time the message was sent.
Author - The user who sent the message.
Message - The content of the chat message.
How rows are structured:
Equip creates one row per message. Messages are ordered with the newest messages first.
Note:
If you change the selected report columns before generating the export, the final Excel file may include a different subset of available columns.
💡 Best practices
Use a narrower Date Range when reviewing a specific incident, conversation window, or reporting period.
Combine Search with Groups or Users filters to reduce noise in larger exports.
Use a descriptive Report Name so the file is easier to identify later.
Remember that long conversations can produce large exports because each message is listed on its own row.
❓ FAQs
What file type do I receive?
The Group Chat Report is delivered as an Excel .xlsx file.
How is the data organized?
The export contains one worksheet named Chat Transcript, with one row for each message.
Can I search for a keyword or phrase?
Yes. Use the Search field before generating the report to limit the export to matching messages.
Can I limit the report to specific people or groups?
Yes. Use the Users and Groups filters to narrow the export before generating it.
Why might my export columns look different from the default list?
This report includes a Columns selector, so the final export can vary if you change which columns are included before generating the file.
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