Equip gives you control over how contact information is displayed for mobile users—especially for supporters and participants (the individuals receiving support). You can choose whether users have the option to hide their phone numbers from the in-app directory.
⚙️ Open Account Settings
Click your profile photo in the top-right corner
Select Account Settings from the dropdown menu
📱 Adjust Mobile User Settings
In the left-hand menu, click Mobile
You’ll see two toggle options:
Supporter Contact Management – Allow supporters to hide their phone numbers
Participant Contact Management – Allow participants to hide their phone numbers
Click Save after changing either setting.
Toggling these options ON will not automatically hide phone numbers—it simply gives users the ability to choose whether or not to show their number in the app directory. If the toggles are OFF, users will not have the option to hide their contact info.
Equip Tip: Enable these settings to give users more control over their contact visibility—especially helpful in larger programs or when maintaining privacy is a top priority.
Change an individual’s number visibility
In the new app, use the person’s web profile, Edit Profile & Settings, Mobile Settings, to adjust Hide Phone Number when available. The account contact-management switches do not themselves hide everyone’s number. Legacy Companion controls may differ from the new app.